D&S Moving Experience LLC (“D&S Moving Experience,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, schedule a service, or otherwise communicate with us.

This information may include:

• Name

• Phone number

• Email address

• Pickup and delivery addresses

• Information about your moving or service needs

• Preferred service dates

• Payment or billing information when applicable

• Information you provide through contact forms

• Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide estimates and quotes

• Schedule and perform moving or other requested services

• Communicate with customers regarding appointments and services

• Process payments when applicable

• Provide customer support

• Improve our website and services

• Understand website usage and performance

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal obligations

We will not use your information for purposes unrelated to our business operations unless permitted or required by law or with your consent when required.

3. Information Submitted Through Forms

If you submit information through a contact form, quote request form, booking form, or other form on our website, the information you provide may be used to contact you regarding your inquiry or requested services.

For example, if you request a moving estimate, we may use your name, phone number, email address, addresses, and information about your move to prepare an estimate and communicate with you.

4. Phone Calls and Text Messages

If you provide your telephone number, we may use it to contact you regarding your inquiry, estimate, appointment, or requested services.

If you voluntarily provide your number and consent to receive text messages, we may use text messaging to communicate about your services or appointment.

Message and data rates may apply depending on your mobile carrier.

You may request that we stop sending non-essential text messages at any time.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and help us understand how visitors use our website.

Cookies are small files stored on your device by a website.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. Website Analytics

We may use third-party analytics services to help us understand how visitors interact with our website.

These services may collect information such as:

• Pages visited

• Time spent on pages

• Browser and device information

• Approximate geographic information

• Referring websites

• General website activity

Analytics information is generally used in an aggregated or statistical manner to improve our website and marketing efforts.

7. Third-Party Services

Our website may use third-party services or platforms to provide certain functionality, including website hosting, analytics, maps, payment processing, communications, scheduling, advertising, or other business services.

These third parties may process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services when appropriate.

8. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

For example, information may be shared with:

• Service providers who assist with our website or business operations

• Payment processors

• Scheduling or communication providers

• Professional advisors

• Government agencies or law enforcement when legally required

• Other parties when necessary to protect our rights, property, customers, employees, or the public

We only intend to share information as reasonably necessary for the applicable business or legal purpose.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal requirements, enforce agreements, and fulfill other legitimate business purposes.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Links to Other Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage visitors to review the privacy policy of any third-party website they choose to visit.

13. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

• Request information about the personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain marketing communications

• Ask questions about how your information is used

Some requests may be subject to legal or business-record retention requirements.

To make a privacy-related request, please contact us using the information provided below.

14. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

D&S Moving Experience LLC
Phone: 540-597-8533
Website: DandSMovingExperience.com

We will make reasonable efforts to respond to privacy inquiries in a timely manner.

17. Your Acceptance of This Policy

By using this website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website.